Treat it like silk. Because it is.

Curlily’s first edition is being made right now. Pre-ordering reserves your scarf from that first run.

Choose your story and place your pre-order like any order. We confirm it by email straight away, and email you again the moment your box ships.

As soon as the first edition is ready. The expected shipping date is shown on every scarf page and in your bag before you order, and we’ll email you if anything changes.

When you place your pre-order. Your price is locked in, even if prices change later.

Yes. You can cancel at any time until 14 days after your scarf arrives. Just email us with your order number. If it hasn’t shipped yet, we refund you in full. If it has, send it back within 14 days of telling us and we refund you, including standard delivery.

Hand wash in cool water with a gentle, pH-neutral, enzyme-free wash made for silk or wool. Test a hidden corner first, as printed silk can bleed. Swish, don’t scrub. Rinse in cool water.

Roll it in a clean towel and press. Never wring silk. Dry it flat or over a rail, out of direct sun.

Yes, on the silk setting, on the reverse, ideally through a thin cotton cloth. No steam blasts.

Clean, folded in its box or rolled. Away from sunlight and perfume. Silk is a protein fibre, so moths like it.

A few small styling accessories that help the silk stay where you tie it and make it easier to shape different looks. We’ll share the details before your pre-order ships.

No. Every look works with just the scarf, plus a hair tie where the steps say so. The accessories are a free extra to help the silk hold; the price is for the scarf.

Across the European Union. You add your address on the secure payment page.

The first edition ships as soon as it’s ready, and we email you a tracking link the day your box leaves us. Shipping costs are shown at checkout, before you pay.

Yes. You have 14 days from the day it arrives to change your mind. Please send it back in the same condition we sent it to you, ideally in its gift box with everything that came inside, within 14 days of telling us. If it has been worn beyond trying it on, we may deduct for any loss in value.

Email lily@curlily.eu with your order number and we’ll guide you through it. Once your scarf is back with us, we refund you.